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Description of Individual Course UnitsCourse Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | 20110020113 | QUALITY IN HEALTH CARE | Elective | 1 | 2 | 3 |
| Level of Course Unit | First Cycle | Objectives of the Course | Understanding the basic theoretical knowledge and skills related to quality management in health services, understanding the basic concepts, principles and techniques necessary for the effective management of quality in health institutions in today's changing conditions, and quality processes and practices in Turkey's health care system in the light of patient and employee safety principles. It is intended to provide an understanding of the | Name of Lecturer(s) | Dr. Öğr. Necmettin İŞCİ | Learning Outcomes | 1 | To be define the concept of quality in health services. | 2 | To be explain the importance, necessity and characteristics of quality management in health services. | 3 | Knows current approaches regarding patient and employee safety. | 4 | Knows the importance of medical error reporting. | 5 | To be defines the philosophy of Total Quality Management. | 6 | To be explains the concept of accreditation and defines accreditation standards. |
| Mode of Delivery | Daytime Class | Prerequisites and co-requisities | none | Recommended Optional Programme Components | none | Course Contents | Importance and Necessity of Quality in Healthcare, Basic Concepts of Quality Management in Healthcare, Features of Quality Management in Healthcare, Measurement of Quality in Healthcare, Tools and Application Techniques Used in Quality Improvement, Medical Errors and Causes, Notification and Management of Medical Errors, Patient Safety, Hospital Infections Prevention and Control, Medication Errors and Prevention Strategies, Prevention of Errors in Invasive/Noninvasive Interventions, Prevention of Communication Errors, Falls and Prevention Strategies, Employee Safety; includes topics. | Weekly Detailed Course Contents | |
1 | Importance and Necessity of Quality in Health Services | | | 2 | Basic Concepts of Quality Management in Healthcare | | | 3 | Features of Quality Management in Health Care | | | 4 | Measuring Quality in Health Services | | | 5 | Tools and Application Techniques Used in Quality Improvement | | | 6 | Medical Errors and Causes | | | 7 | Notification and Management of Medical Errors | | | 8 | Patient Safety | | | 9 | Prevention and Control of Hospital Infections | | | 10 | Medication Errors and Prevention Strategies | | | 11 | Prevention of Errors in Invasive/Noninvasive Interventions | | | 12 | Prevention of Communication Errors | | | 13 | Sick Falls and Prevention Strategies | | | 14 | Employee Safety | | |
| Recommended or Required Reading | 1. Kavuncubaşı, Ş. Yıldırım, S. (2018), Hastane ve Sağlık Kurumları Yönetimi, Siyasal Kitabevi, Ankara.
2. Küçük, O. (2012), Kalite Kontrol ve Kalite Güvence Sistemleri. Seçkin Yayıncılık.
3. Sümer, G. (2003). Kalite ve Standardizasyon. Ak Ofset Yayıncılık.
4. S. Kaya. Sağlık Hizmetlerinde Sürekli Kalite İyileştirme, Pelikan Yayınları; 2005
5. S. Kıngır. Toplam Kalite Yönetimi, Nobel Yayınevi; 2006.
A. Kovancı. Toplam Kalite Yönetimi Fakat Nasıl?, Sistem Yayıncılık; 2004.
6. M. Tekin. Toplam Kalite Yönetimi, Selçuk Üniversitesi İİBF; 2004.
7. M. Şimşek. Toplam Kalite Yönetimi, Alfa Yayınevi; 2004.
8. Efil. Toplam Kalite Yönetimi, Alfa Aktüel; 2006.
9. Uluslararası Sağlıkta Performans ve Kalite Kongresi Bildiriler Kitabı, Mart; 2009
10. TS EN ISO 9001:2015 Kalite Yönetim Sistemi Temel Eğitimi, TSE, 17 Nisan 2017 / Rev 02
11. TS EN ISO 9001:2015 Kalite Yönetim Sistemi İç Tetkik Eğitimi, TSE, 17 Nisan 2017 / Rev 02
12. E. Esatoğlu, T. Yıldırım. Sağlık Kurumları Yönetimi, Ankara Üniversitesi Uzaktan Eğitim Yayınları; 2010
13. TS EN ISO 9001:2015 Kalite Yönetim Sistemi Dokümantasyon Eğitimi, TSE, 17 Nisan 2017 / Rev 02
14. TS EN ISO 9001:2015 Risk Tabanlı Proses Yönetimi Eğitimi, TSE, 17 Nisan 2017 / Rev 02
15. S. Söyük, A.Ü. Yenidikici. Sağlık İşletmelerinde Kalite Yönetimi, İÜ Açık ve Uzaktan Eğitim Fakültesi Yayını
16. http://kddb.gelisim.edu.tr/
17. S. Kaya, D. Tengilimoğlu ve ark. Sağlık Kurumlarında Kalite Yönetimi; T.C. Anadolu Üniversitesi Yayını No: 2864 | Planned Learning Activities and Teaching Methods | | Assessment Methods and Criteria | |
Midterm Examination | 1 | 100 | SUM | 100 | |
Final Examination | 1 | 100 | SUM | 100 | Term (or Year) Learning Activities | 40 | End Of Term (or Year) Learning Activities | 60 | SUM | 100 |
| Language of Instruction | Turkish | Work Placement(s) | none |
| Workload Calculation | |
Midterm Examination | 1 | 1 | 1 | Final Examination | 1 | 2 | 2 | Makeup Examination | 1 | 2 | 2 | Attending Lectures | 14 | 2 | 28 | Question-Answer | 3 | 2 | 6 | Case Study | 1 | 1 | 1 | Brain Storming | 5 | 2 | 10 | Report Preparation | 1 | 5 | 5 | Seminar | 1 | 2 | 2 | Criticising Paper | 3 | 2 | 6 | Self Study | 1 | 10 | 10 | Individual Study for Mid term Examination | 1 | 5 | 5 | Individual Study for Final Examination | 1 | 10 | 10 | Homework | 1 | 5 | 5 | |
Contribution of Learning Outcomes to Programme Outcomes | LO1 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | LO2 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | LO3 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | LO4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | LO5 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | LO6 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 |
| * Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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Iğdır University, Iğdır / TURKEY • Tel (pbx): +90 476
226 13 14 • e-mail: info@igdir.edu.tr
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