Description of Individual Course Units
Course Unit CodeCourse Unit TitleType of Course UnitYear of StudySemesterNumber of ECTS Credits
20110020113QUALITY IN HEALTH CAREElective123
Level of Course Unit
First Cycle
Objectives of the Course
Understanding the basic theoretical knowledge and skills related to quality management in health services, understanding the basic concepts, principles and techniques necessary for the effective management of quality in health institutions in today's changing conditions, and quality processes and practices in Turkey's health care system in the light of patient and employee safety principles. It is intended to provide an understanding of the
Name of Lecturer(s)
Dr. Öğr. Necmettin İŞCİ
Learning Outcomes
1To be define the concept of quality in health services.
2To be explain the importance, necessity and characteristics of quality management in health services.
3Knows current approaches regarding patient and employee safety.
4Knows the importance of medical error reporting.
5To be defines the philosophy of Total Quality Management.
6To be explains the concept of accreditation and defines accreditation standards.
Mode of Delivery
Daytime Class
Prerequisites and co-requisities
none
Recommended Optional Programme Components
none
Course Contents
Importance and Necessity of Quality in Healthcare, Basic Concepts of Quality Management in Healthcare, Features of Quality Management in Healthcare, Measurement of Quality in Healthcare, Tools and Application Techniques Used in Quality Improvement, Medical Errors and Causes, Notification and Management of Medical Errors, Patient Safety, Hospital Infections Prevention and Control, Medication Errors and Prevention Strategies, Prevention of Errors in Invasive/Noninvasive Interventions, Prevention of Communication Errors, Falls and Prevention Strategies, Employee Safety; includes topics.
Weekly Detailed Course Contents
WeekTheoreticalPracticeLaboratory
1Importance and Necessity of Quality in Health Services
2Basic Concepts of Quality Management in Healthcare
3Features of Quality Management in Health Care
4Measuring Quality in Health Services
5Tools and Application Techniques Used in Quality Improvement
6Medical Errors and Causes
7Notification and Management of Medical Errors
8Patient Safety
9Prevention and Control of Hospital Infections
10Medication Errors and Prevention Strategies
11Prevention of Errors in Invasive/Noninvasive Interventions
12Prevention of Communication Errors
13Sick Falls and Prevention Strategies
14Employee Safety
Recommended or Required Reading
1. Kavuncubaşı, Ş. Yıldırım, S. (2018), Hastane ve Sağlık Kurumları Yönetimi, Siyasal Kitabevi, Ankara. 2. Küçük, O. (2012), Kalite Kontrol ve Kalite Güvence Sistemleri. Seçkin Yayıncılık. 3. Sümer, G. (2003). Kalite ve Standardizasyon. Ak Ofset Yayıncılık. 4. S. Kaya. Sağlık Hizmetlerinde Sürekli Kalite İyileştirme, Pelikan Yayınları; 2005 5. S. Kıngır. Toplam Kalite Yönetimi, Nobel Yayınevi; 2006. A. Kovancı. Toplam Kalite Yönetimi Fakat Nasıl?, Sistem Yayıncılık; 2004. 6. M. Tekin. Toplam Kalite Yönetimi, Selçuk Üniversitesi İİBF; 2004. 7. M. Şimşek. Toplam Kalite Yönetimi, Alfa Yayınevi; 2004. 8. Efil. Toplam Kalite Yönetimi, Alfa Aktüel; 2006. 9. Uluslararası Sağlıkta Performans ve Kalite Kongresi Bildiriler Kitabı, Mart; 2009 10. TS EN ISO 9001:2015 Kalite Yönetim Sistemi Temel Eğitimi, TSE, 17 Nisan 2017 / Rev 02 11. TS EN ISO 9001:2015 Kalite Yönetim Sistemi İç Tetkik Eğitimi, TSE, 17 Nisan 2017 / Rev 02 12. E. Esatoğlu, T. Yıldırım. Sağlık Kurumları Yönetimi, Ankara Üniversitesi Uzaktan Eğitim Yayınları; 2010 13. TS EN ISO 9001:2015 Kalite Yönetim Sistemi Dokümantasyon Eğitimi, TSE, 17 Nisan 2017 / Rev 02 14. TS EN ISO 9001:2015 Risk Tabanlı Proses Yönetimi Eğitimi, TSE, 17 Nisan 2017 / Rev 02 15. S. Söyük, A.Ü. Yenidikici. Sağlık İşletmelerinde Kalite Yönetimi, İÜ Açık ve Uzaktan Eğitim Fakültesi Yayını 16. http://kddb.gelisim.edu.tr/ 17. S. Kaya, D. Tengilimoğlu ve ark. Sağlık Kurumlarında Kalite Yönetimi; T.C. Anadolu Üniversitesi Yayını No: 2864
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Term (or Year) Learning ActivitiesQuantityWeight
Midterm Examination1100
SUM100
End Of Term (or Year) Learning ActivitiesQuantityWeight
Final Examination1100
SUM100
Term (or Year) Learning Activities40
End Of Term (or Year) Learning Activities60
SUM100
Language of Instruction
Turkish
Work Placement(s)
none
Workload Calculation
ActivitiesNumberTime (hours)Total Work Load (hours)
Midterm Examination111
Final Examination122
Makeup Examination122
Attending Lectures14228
Question-Answer326
Case Study111
Brain Storming5210
Report Preparation155
Seminar122
Criticising Paper326
Self Study11010
Individual Study for Mid term Examination155
Individual Study for Final Examination11010
Homework155
TOTAL WORKLOAD (hours)93
Contribution of Learning Outcomes to Programme Outcomes
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* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High
 
Iğdır University, Iğdır / TURKEY • Tel (pbx): +90 476 226 13 14 • e-mail: info@igdir.edu.tr