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| 1 | Permit Transactions Definition of Permit and Legislation Information Scheduled and Scheduled Flights Third Party Financial Liability Insurance and Aircraft Financial Liability Insurance Scheduled and Non-Scheduled Flight Application Procedures Tourist (IT - Inclusive Tour) Charter Flights Cargo Charter Flights Special Flights Flight Permit Request Forms Permi Application Form | - | - |
| 2 | Slot Attack Place slotted Legislation knowledge Slot application / change / cancel message format and codes used Types of messages 4. Communication SITA AFTN Types of messages | - | - |
| 3 | Representative Service Transactions International / national legislation, Conventions International and Bilateral Agreements and Traffic Rights Commercial Agreements Aircraft rental companies | - | - |
| 4 | Passenger Services Training Passenger Acceptance (Check-in) Transactions Introduction of Travel Documents Travelers with Special Interest and Service Needs Luggage Transactions | - | - |
| 5 | Passenger Services Training Passenger Acceptance (Check-in) Transactions Introduction of Travel Documents Travelers with Special Interest and Service Needs Luggage Transactions | - | - |
| 6 | Flight Operations / Ground Slot / Permit Transactions Legislation Flight Plan and message types Information and message examples about Meteorology with Air Traffic Services Slot Application Principles Permit Procedures and Permi Application Procedures | - | - |
| 7 | Flight Operations / Ground Slot / Permit Transactions Legislation Flight Plan and message types Information and message examples about Meteorology with Air Traffic Services Slot Application Principles Permit Procedures and Permi Application Procedures | - | - |
| 8 | Lost Baggage / Worldtracer Management Lost and Damaged Baggage Transactions AHL / OHL / DPR / PIR etc. file operations Customs, Duty Free Warehousing 4. Travel Documents Training Passport Identification and Examination Identification and Inspection of Flight Documents such as Ticket, Boarding Pass and Luggage Tags | - | - |
| 9 | Airplane Ground Handling Training Pre-Flight Inspection Services Flying Delay, Cancellation Status, Compensation Baggage / Live Animal Carriage / Transport of Dangerous Goods in Baggage Custom Cargos NOTOC | - | - |
| 10 | Airplane Ground Handling Training Pre-Flight Inspection Services Flying Delay, Cancellation Status, Compensation Baggage / Live Animal Carriage / Transport of Dangerous Goods in Baggage Custom Cargos NOTOC | - | - |
| 11 | Airplane Ground Handling Training Pre-Flight Inspection Services Flying Delay, Cancellation Status, Compensation Baggage / Live Animal Carriage / Transport of Dangerous Goods in Baggage Custom Cargos NOTOC | - | - |
| 12 | Communication SITA AFTN Types of messages | - | - |
| 13 | Load Control and Balance Training Legislation Loading Principles and Load Safety Load Control Tasks and Responsible Staff Load Planning and Loading Load Definitions, Specific Load Code and Definitions Upload Form Types of message | - | - |
| 14 | Load Control and Balance Training Legislation Loading Principles and Load Safety Load Control Tasks and Responsible Staff Load Planning and Loading Load Definitions, Specific Load Code and Definitions Upload Form Types of messages | - | - |