Description of Individual Course Units
Course Unit CodeCourse Unit TitleType of Course UnitYear of StudySemesterNumber of ECTS Credits
3305004102PRIVATE BANKING AND CUSTOMER RELATIONSCompulsory243
Level of Course Unit
Short Cycle
Objectives of the Course
Retail Banking in Turkey, Banking Place in the Overall Structure will be learned.
Name of Lecturer(s)
Öğr. Gör. Selim TAKUR
Learning Outcomes
1"1-Organisation Structure of Bank
2"2-Retail Banking in general structure.
3"3-Retail banking relationships with other business lines
44-Introduction to Personal Loans
55-Types of deposits
Mode of Delivery
Daytime Class
Prerequisites and co-requisities
None
Recommended Optional Programme Components
None
Course Contents
"Retail Banking in Turkey, Loans, Account Types, Types of deposits"
Weekly Detailed Course Contents
WeekTheoreticalPracticeLaboratory
1General Organizational Structure of the Bank
2Retail Banking in general structure.
3Introduction to Personal Loans
4"Loans, Terms of Use "
5Vehicle loan
6Housing loan
7"Overdraft Account "
8"Distribution channels related to loans "
9"The application process for loans "
10"Process related to pay attention about loans. "
11"Giving general information about deposit "
12"Types of deposits "
13"The types of accounts, accounts opening, closing "
14Basic Law and the collection of loans
Recommended or Required Reading
AÖF Yayınları (Komisyon)
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Term (or Year) Learning ActivitiesQuantityWeight
Midterm Examination1100
SUM100
End Of Term (or Year) Learning ActivitiesQuantityWeight
Final Examination1100
SUM100
Term (or Year) Learning Activities40
End Of Term (or Year) Learning Activities60
SUM100
Language of Instruction
Turkish
Work Placement(s)
None
Workload Calculation
ActivitiesNumberTime (hours)Total Work Load (hours)
Midterm Examination111
Final Examination111
Attending Lectures14342
Self Study14228
Individual Study for Mid term Examination11010
Individual Study for Final Examination11010
TOTAL WORKLOAD (hours)92
Contribution of Learning Outcomes to Programme Outcomes
PO
1
PO
2
PO
3
PO
4
PO
5
PO
6
PO
7
PO
8
PO
9
PO
10
PO
11
PO
12
PO
13
PO
14
PO
15
LO15    54    5   
LO25    54    5   
LO35    54    5   
LO45    54    5   
LO55    54    5   
* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High
 
Iğdır University, Iğdır / TURKEY • Tel (pbx): +90 476 226 13 14 • e-mail: info@igdir.edu.tr