Iğdır University Lifelong Learning Programme

Description of Individual Course Units

Course Unit Code	Course Unit Title	Type of Course Unit	Year of Study	Semester	Number of ECTS Credits
182200603101	INTERVIEWS AND TECHNIQUES IN SOCIAL WORK	Compulsory	2	3	4

Level of Course Unit

Short Cycle

Objectives of the Course

In this course, it is aimed to give general information about communication to the students. With this course, it is aimed that students learn and apply the necessary interview techniques in order to establish accurate and effective communication with clients.

Name of Lecturer(s)

Öğr. Gör. Safter BOZARSLAN

Learning Outcomes

1	Defines communication with theoretical concepts.
2	Gains effective communication skills.
3	Uses communication skills in professional tasks such as problem solving, conflict resolution and mediation.

Mode of Delivery

Daytime Class

Prerequisites and co-requisities

Recommended Optional Programme Components

Course Contents

Social Service Interview, Interview as a means of communication, social employee and customer relationship, interview techniques and principles, the first interview, the stages of the interview process, the conditions in the interview process I: Communication principles, the interview process II interview process different customer groups, general evaluation in the interview general evaluation REGISTRATION AND REPORT WRITING

Weekly Detailed Course Contents

Week	Theoretical	Practice	Laboratory
1	Introduction to Meeting and Communication
2	Defining Social Work interview techniques and identifying distinctive features
3	Conversation as a form of communication
4	Silence and listening as an interview technique
5	Nonverbal Communication
6	Hook up
7	Stages of the interview process - Encounter Stage
8	Midterm
9	Problem Discovery Phase
10	Developmental Stage: Problem Solving Interventions
11	Developmental Stage: More Problem Solving Intervention
12	Developmental Stage: Questioning Techniques
13	Termination and Evaluation
14	Special Situations in Interview: Intercultural Conversation and Troubled Negotiations

Recommended or Required Reading

Planned Learning Activities and Teaching Methods

Assessment Methods and Criteria

Term (or Year) Learning Activities	Quantity	Weight
Midterm Examination	1	100
SUM		100
End Of Term (or Year) Learning Activities	Quantity	Weight
Final Examination	1	100
SUM		100
Term (or Year) Learning Activities		40
End Of Term (or Year) Learning Activities		60
SUM		100

Language of Instruction

Work Placement(s)

Workload Calculation

Activities	Number	Time (hours)	Total Work Load (hours)
Midterm Examination	1	10	10
Final Examination	1	13	13
Individual Study for Mid term Examination	14	3	42
Individual Study for Final Examination	14	3	42
TOTAL WORKLOAD (hours)			107

Contribution of Learning Outcomes to Programme Outcomes

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6	PO 7	PO 8	PO 9	PO 10
LO1	3	3	3	3	5	3	4	1	3	2
LO2	3	4	4	3	4	4	3	2	3	4
LO3	4	3	4	3	4	4	3	2	4	4

* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High