Description of Individual Course Units
Course Unit CodeCourse Unit TitleType of Course UnitYear of StudySemesterNumber of ECTS Credits
150400308105TOTAL QUALITY MANAGEMENTElective484
Level of Course Unit
First Cycle
Objectives of the Course
Laying the foundation for quality awareness and quality management techniques in students by emphasizing the importance of quality with respect to competition in today’s changing conditions.
Name of Lecturer(s)
Dr. Öğr. Üy. Ercan İNCE
Learning Outcomes
1To understand quality-related problems in businesses
2To find effective solutions with the help of quality management techniques
3Understanding the importance of quality for management
4Understanding the importance of quality in providing competitive advantage for the organizations
Mode of Delivery
Daytime Class
Prerequisites and co-requisities
None
Recommended Optional Programme Components
None
Course Contents
Quality concept in businesses and practices concerning quality management.
Weekly Detailed Course Contents
WeekTheoreticalPracticeLaboratory
1Quality and Its Characteristicsnonenone
2Total Quality Managementnonenone
3Total Quality Management and Business Strategynonenone
4Human Factor in Total Quality Managementnonenone
5Human Resource – Quality Relationsnonenone
6Teamwork and Quality Control Circles/ Team Circles – Teamworknonenone
7Planning in Total Quality Managementnonenone
8Organization and Control in Total Quality Managementnonenone
9Midtermnonenone
10Motivation, Award and Recognitionnonenone
11Employee Involvementnonenone
12Total Quality Management and Reengineeringnonenone
13Training in Total Quality Managementnonenone
14Quality Assurance Systemsnonenone
15Finalnonenone
Recommended or Required Reading
Hasan Şimşek; Toplam Kalite Yönetimi, Seçkin Kitabevi, Ankara, 2010. Muhittin Şimşek; Toplam Kalite Yönetimi, Alfa Basımevi, İstanbul, 2007. Seyfi Top, Toplam Kalite Bağlamında Sürekli İyileştirme Anlayışı, Beta Yayınevi, İstanbul, 2009.
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Term (or Year) Learning ActivitiesQuantityWeight
Midterm Examination140
Attending Lectures160
SUM100
End Of Term (or Year) Learning ActivitiesQuantityWeight
Final Examination1100
SUM100
Term (or Year) Learning Activities40
End Of Term (or Year) Learning Activities60
SUM100
Language of Instruction
Turkish
Work Placement(s)
None
Workload Calculation
ActivitiesNumberTime (hours)Total Work Load (hours)
Midterm Examination111
Final Examination111
Attending Lectures13339
Individual Study for Mid term Examination8540
Individual Study for Final Examination5525
TOTAL WORKLOAD (hours)106
Contribution of Learning Outcomes to Programme Outcomes
PO
1
PO
2
PO
3
PO
4
PO
5
PO
6
PO
7
PO
8
PO
9
PO
10
PO
11
PO
12
PO
13
PO
14
LO152525555324155
LO252525555324155
LO352525555525155
LO452525555525155
* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High
 
Iğdır University, Iğdır / TURKEY • Tel (pbx): +90 476 226 13 14 • e-mail: info@igdir.edu.tr