Description of Individual Course Units
Course Unit CodeCourse Unit TitleType of Course UnitYear of StudySemesterNumber of ECTS Credits
3308003106WORK ORGANIZATIONElective233
Level of Course Unit
Short Cycle
Objectives of the Course
The organization of work in the tourism industry to grasp the system.
Name of Lecturer(s)
Burcu Ilgaz Yıldırım
Learning Outcomes
1Time to study the business and service operations
2Ensure inter-departmental co-operation
3Ensure that staffing
4The rights of the staff to follow
Mode of Delivery
Daytime Class
Prerequisites and co-requisities
None
Recommended Optional Programme Components
None
Course Contents
A. WORK STUDY B. TO ORGANIZE service operations C. BE THE PROCESS GUIDANCE SERVICE QUALITY MANAGEMENT OPERATIONS PERSONNEL A. COOPERATION WITH BAR B. culinary COOPERATION C. COOPERATION WITH HOUSEKEEPING D. COOPERATION WITH FRONT OFFICE E. COOPERATION WITH HEALTH CLUB F. COOPERATION WITH BANQUET A. COOPERATION WITH SALES AND MARKETING B. COOPERATION WITH ACCOUNTING C. SECURITY AND COOPERATION D. COOPERATION WITH TECHNICAL SERVICE A. BUSINESS THAT DETERMINATION need B. COMPANY NEEDS STAFF C. BUSINESS MEETINGS      D. STAFFING EXTRA social Rights
Weekly Detailed Course Contents
WeekTheoreticalPracticeLaboratory
1work and time study
2Organization of service operations
3Service operations personnel to guide the process of quality management
4Cooperation with bar Culinary cooperation
5Housekeeper (housekeeping) co-operation with Cooperation with the Front Office
6Collaboration with a health club Banketle cooperation
7Sales and marketing co-operation Accounting cooperation with
8Security cooperation with Collaboration with the technical service
9Determine the workload Identifying the need for employee
10Interviewing candidates Identifying the need for extra staff working in
11legal rights
12social rights
Recommended or Required Reading
The textbook, books and other resources to help
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Term (or Year) Learning ActivitiesQuantityWeight
Midterm Examination00
SUM0
End Of Term (or Year) Learning ActivitiesQuantityWeight
Final Examination00
SUM0
SUM0
Language of Instruction
Turkish
Work Placement(s)
None
Workload Calculation
ActivitiesNumberTime (hours)Total Work Load (hours)
Midterm Examination111
Final Examination111
Attending Lectures14342
Self Study14228
Individual Study for Mid term Examination166
Individual Study for Final Examination11010
TOTAL WORKLOAD (hours)88
Contribution of Learning Outcomes to Programme Outcomes
PO
1		PO
2		PO
3		PO
4		PO
5		PO
6		PO
7		PO
8		PO
9		PO
10		PO
11		PO
12		PO
13		PO
14
LO122    2 1     
LO232    3 2     
LO332    2 2     
LO421    2 3     
* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High
 
Iğdır University, Iğdır / TURKEY • Tel (pbx): +90 476 226 13 14 • e-mail: info@igdir.edu.tr