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Description of Individual Course UnitsCourse Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | 213300004117 | QUALITY ASSURANCE AND STANDARDS | Elective | 2 | 4 | 3 |
| Level of Course Unit | Short Cycle | Objectives of the Course | The Definition of Standard and Standardization.
2) TSE and Their Functions
3) The History of Quality.
4) Total Quality Management and its Principles.
5) The Importance and Benefits of Quality Assurance.
6) Provides information on Quality Improvement.
Related to quality assurance and standards in business to gain qualifications. Quality, quality control definitions in the globalized world and the changes in the concept of quality and quality control, which brings these changes bring about the principles of total quality management standard and the standard of production and service sectors, the importance of standardization, quality management systems, to inform you about. | Name of Lecturer(s) | Öğr. Gör. Çağrı AKGÜN | Learning Outcomes | 1 | The Definition of Standard and Standardization. | 2 | The History of Quality. | 3 | The Definition of Standard and Standardization. | 4 | Total Quality Management and its Principles. | 5 | The Importance and Benefits of Quality Assurance. | 6 | Provides information on Quality Improvement. | 7 | Professional Standards will have information about. | 8 | Certification and accreditation work in Turkey, the Turkish Accreditation Authority and the tasks, the importance of international standardization, regional and international standardization organizations, national and international metrology, calibration studies and related organizations | 9 | Quality system documentation, implementation of ISO 9001 standards and certification procedures | 10 | Quality approaches, examines the relationships between quality and productivity, and quality costs, poor quality care and provides information about the risks of | 11 | Standardization of the manufacturer to the consumer and the economy of the benefits, standards and standardization activities in Turkey in the standard varieties, the Turkish Standards Institute and the staff | 12 | Professional life, quality standards Knows and understand the importance of the application. | 13 | Quality management principles to acquaint with the history of quality management system standards. | 14 | Professional Standards will have information about why we need. | 15 | TS-EN-ISO 19011:2000-2001-2008 Quality and Environmental Management Systems |
| Mode of Delivery | Daytime Class | Prerequisites and co-requisities | None | Recommended Optional Programme Components | Attendance is. (Minimum 70%)
Term paper / case study to do.
Come prepared to class.
To provide at least one source of course. | Course Contents | he Definition of Standard and Standardization. The History of Standardization the Purpose and The Principles of Standardization. The Benefit of Standardization. TSE and Their Functions. The Processes of Acreditation and Certification in Turkey. The Importance of International Standardization, the Corporating of Standardization in Regional and International Area. The Metrology in National and International Area. The Working Areas of Calibration and Corporating About them. The History of Quality. Total Quality Management and its Principles. Some Quality Systems and Certifications Which are Accepted by International Area. The Importance and Benefits of Quality Assurance. The Definition of TS-EN-ISO 9000:2000; TS-EN-ISO 9001:2000; TS-EN-ISO 9004:2000. TS-EN-ISO 19011:2000 The Management System of Quality and Environment. The Documentation of Quality System.
1) Course content and delivery of textbooks to the information. Definition of standards and standardization, standardization of the development process, issues, goals and principles
2) Standardization of the manufacturer to the consumer and the economy of the benefits, standards and standardization activities in Turkey in the standard varieties, the Turkish Standards Institute and the staff
3) Certification and accreditation work in Turkey, the Turkish Accreditation Authority and the tasks, the importance of international standardization, regional and international standardization organizations, national and international metrology, calibration studies and related organizations
4) It informs about The history of quality, definition and basic concepts and affixed between the concepts
5) Quality approaches, the relationship between quality and productivity, quality, costs, poor quality risks
6) Give direction to the development of the concept of quality information about the quality approaches and provides descriptions of some scientists.
7) It offers general information about the basics of Total Quality Management.
8) Midterm exam
9) It presents about the importance and benefits of quality assurance
10) Principles of quality management, quality management system standards of the history.
11) TS-EN-ISO 9000:2000, TS-EN-ISO 9001:2000, TS-EN-ISO 9004:2000 standard and the 1994 revision of the presentation and the differences
12) TS-EN-ISO 19011:2000-2001-2008 Quality and Environmental Management Systems
13) Quality system documentation, implementation of ISO 9001 standards and certification procedures
14) Studies related to professional standards, subject to the general repaid.
15) Companies are working on the review of the Quality Management System and belgelndirmesi, informed. | Weekly Detailed Course Contents | |
1 | Apply knowledge of course content and resource books.
History of quality; Definition and basic concepts | Oral Presentation, PPT presentation, case study, discussion, question and answer | | 2 | Changes in the size and quality approach to quality, quality control
Quality control systems and quality control approaches, | Oral Presentation, PPT presentation, case study, discussion, question and answer | | 3 | The definition of Standards and standardization, standardization development process, the subject of the purposes and principles of the | Oral Presentation, PPT presentation, case study, discussion, question and answer | | 4 | Quality costs, Quality Management and Standards | Oral Presentation, PPT presentation, case study, discussion, question and answer | | 5 | Standards and standardization efforts in Turkey, standard varieties,
Turkish Standards Institute and its mission, the standard work on the preparation | Oral Presentation, PPT presentation, case study, discussion, question and answer | | 6 | Evaluation and accreditation in Turkey;
Turkish Accreditation Agency and the duties of the importance of international standardization, | Oral Presentation, PPT presentation, case study, discussion, question and answer | | 7 | Definition of Total Quality Management, Total Quality Management, Basic Elements,
Comparison of Classical Management Concept of total quality management | Oral Presentation, PPT presentation, case study, discussion, question and answer | | 8 | Midterm Exam | | | 9 | Process management system
Resource management system | Oral Presentation, PPT presentation, case study, discussion, question and answer | | 10 | Production quality control
Inspection and sampling | Oral Presentation, PPT presentation, case study, discussion, question and answer | | 11 | Total Quality Control Quality management system is process-based quality management system, HACCP)
Quality system documentation, | Oral Presentation, PPT presentation, case study, discussion, question and answer | | 12 | TS-EN-ISO 9000 Quality Management System, TS 14001 Environmental Management System, Occupational Health and Safety Management System (OHSAS TS-18001), Hazard Analysis and Critical Control Points Food Safety Management (TS-13001 | Oral Presentation, PPT presentation, case study, discussion, question and answer | | 13 | The EFQM Excellence Model, Change and Management | Oral Presentation, PPT presentation, case study, discussion, question and answer | | 14 | Definition of Professional Standards, Professional Standards, why we need,
Preparation of Occupational Standards, Professional Standards, some of the examples. | Oral Presentation, PPT presentation, case study, discussion, question and answer | | 15 | An overview and evaluation of the Course | Oral Presentation, PPT presentation, case study, discussion, question and answer | | 16 | Final Exams | | |
| Recommended or Required Reading | İŞCİ, Necmettin.,"Kalite Güvencesi ve Standartlar Ders Notlar",2013, (Her dönem güncellenmektedir)
ÇAĞLAR, İrfan, KILIÇ, Sabiha. "Kalite Güvence standartları", Nobel Yayın Dağıtım, MESTEK Serisi No:57, 2008 Ankara
Toplam Kalite Yönetimi Eğitimi, DSİ 3. Bölge Müdürlüğü, Anadolu Üniversitesi, Eskişehir, 1998.
Örgev, C. ve ark. Kalite Güvence ve Standartları, Lisans Yayıncılık, İstanbul, 2008.
Örgev, M. ve ark. Genel İşletme, Lisans Yayıncılık, İstanbul, 2007.
Sarıkaya, N. Toplam Kalite Yönetimi, Sakarya Kitabevi, Sakarya, 2003.
Kıngır, S. Toplam Kalite ve Stratejik Yönetimde Yeni Eğilimler, Gazi Kitabevi, Ankara, 2007.
Efil, İ., Toplam Kalite Yönetimi ve IS0 9000 Kalite Güvence Sistemi, Alfa Yayın, 1999, İstanbul,
EFQM Mükemmellik Modeli 2000, EFQM VE KALDER Yayınları, İstanbul, 1998
Koçel,T.,İşletme Yöneticiliği,Genişletilmiş 12.Baskı, Beta Basım A.Ş.İstanbul, 2010
N. Kölük- İ. Dilsiz- C.S. Kartal. (2006). Meslek Yüksek Okulları İçin Kalite Güvencesi ve Standartları.
M. Tekin. (2006). Kalite Güvence ve Standartlar. | Planned Learning Activities and Teaching Methods | | Assessment Methods and Criteria | | Language of Instruction | Turkish | Work Placement(s) | None |
| Workload Calculation | |
Midterm Examination | 1 | 1 | 1 | Final Examination | 1 | 2 | 2 | Makeup Examination | 1 | 2 | 2 | Quiz | 1 | 1 | 1 | Attending Lectures | 1 | 1 | 1 | Discussion | 1 | 1 | 1 | Question-Answer | 1 | 1 | 1 | Team/Group Work | 1 | 1 | 1 | Brain Storming | 1 | 1 | 1 | Seminar | 1 | 1 | 1 | Self Study | 4 | 10 | 40 | Individual Study for Mid term Examination | 1 | 10 | 10 | Individual Study for Final Examination | 1 | 20 | 20 | Performance | 1 | 1 | 1 | Individual Study for Quiz | 1 | 5 | 5 | Homework | 2 | 1 | 2 | |
Contribution of Learning Outcomes to Programme Outcomes | LO1 | | | | | | | | | | | | | | | LO2 | | | | | | | | | | | | | | | LO3 | | | | | | | | | | | | | | | LO4 | | | | | | | | | | | | | | | LO5 | | | | | | | | | | | | | | | LO6 | | | | | | | | | | | | | | | LO7 | | | | | | | | | | | | | | | LO8 | | | | | | | | | | | | | | | LO9 | | | | | | | | | | | | | | | LO10 | | | | | | | | | | | | | | | LO11 | | | | | | | | | | | | | | | LO12 | | | | | | | | | | | | | | | LO13 | | | | | | | | | | | | | | | LO14 | | | | | | | | | | | | | | | LO15 | | | | | | | | | | | | | | |
| * Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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Iğdır University, Iğdır / TURKEY • Tel (pbx): +90 476
226 13 14 • e-mail: info@igdir.edu.tr
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