Iğdır University Lifelong Learning Programme

Description of Individual Course Units

Course Unit Code	Course Unit Title	Type of Course Unit	Year of Study	Semester	Number of ECTS Credits
213300004117	QUALITY ASSURANCE AND STANDARDS	Elective	2	4	3

Level of Course Unit

Short Cycle

Objectives of the Course

The Definition of Standard and Standardization. 2) TSE and Their Functions 3) The History of Quality. 4) Total Quality Management and its Principles. 5) The Importance and Benefits of Quality Assurance. 6) Provides information on Quality Improvement. Related to quality assurance and standards in business to gain qualifications. Quality, quality control definitions in the globalized world and the changes in the concept of quality and quality control, which brings these changes bring about the principles of total quality management standard and the standard of production and service sectors, the importance of standardization, quality management systems, to inform you about.

Name of Lecturer(s)

Öğr. Gör. Çağrı AKGÜN

Learning Outcomes

1	The Definition of Standard and Standardization.
2	The History of Quality.
3	The Definition of Standard and Standardization.
4	Total Quality Management and its Principles.
5	The Importance and Benefits of Quality Assurance.
6	Provides information on Quality Improvement.
7	Professional Standards will have information about.
8	Certification and accreditation work in Turkey, the Turkish Accreditation Authority and the tasks, the importance of international standardization, regional and international standardization organizations, national and international metrology, calibration studies and related organizations
9	Quality system documentation, implementation of ISO 9001 standards and certification procedures
10	Quality approaches, examines the relationships between quality and productivity, and quality costs, poor quality care and provides information about the risks of
11	Standardization of the manufacturer to the consumer and the economy of the benefits, standards and standardization activities in Turkey in the standard varieties, the Turkish Standards Institute and the staff
12	Professional life, quality standards Knows and understand the importance of the application.
13	Quality management principles to acquaint with the history of quality management system standards.
14	Professional Standards will have information about why we need.
15	TS-EN-ISO 19011:2000-2001-2008 Quality and Environmental Management Systems

Mode of Delivery

Daytime Class

Prerequisites and co-requisities

None

Recommended Optional Programme Components

Attendance is. (Minimum 70%) Term paper / case study to do. Come prepared to class. To provide at least one source of course.

Course Contents

he Definition of Standard and Standardization. The History of Standardization the Purpose and The Principles of Standardization. The Benefit of Standardization. TSE and Their Functions. The Processes of Acreditation and Certification in Turkey. The Importance of International Standardization, the Corporating of Standardization in Regional and International Area. The Metrology in National and International Area. The Working Areas of Calibration and Corporating About them. The History of Quality. Total Quality Management and its Principles. Some Quality Systems and Certifications Which are Accepted by International Area. The Importance and Benefits of Quality Assurance. The Definition of TS-EN-ISO 9000:2000; TS-EN-ISO 9001:2000; TS-EN-ISO 9004:2000. TS-EN-ISO 19011:2000 The Management System of Quality and Environment. The Documentation of Quality System. 1) Course content and delivery of textbooks to the information. Definition of standards and standardization, standardization of the development process, issues, goals and principles 2) Standardization of the manufacturer to the consumer and the economy of the benefits, standards and standardization activities in Turkey in the standard varieties, the Turkish Standards Institute and the staff 3) Certification and accreditation work in Turkey, the Turkish Accreditation Authority and the tasks, the importance of international standardization, regional and international standardization organizations, national and international metrology, calibration studies and related organizations 4) It informs about The history of quality, definition and basic concepts and affixed between the concepts 5) Quality approaches, the relationship between quality and productivity, quality, costs, poor quality risks 6) Give direction to the development of the concept of quality information about the quality approaches and provides descriptions of some scientists. 7) It offers general information about the basics of Total Quality Management. 8) Midterm exam 9) It presents about the importance and benefits of quality assurance 10) Principles of quality management, quality management system standards of the history. 11) TS-EN-ISO 9000:2000, TS-EN-ISO 9001:2000, TS-EN-ISO 9004:2000 standard and the 1994 revision of the presentation and the differences 12) TS-EN-ISO 19011:2000-2001-2008 Quality and Environmental Management Systems 13) Quality system documentation, implementation of ISO 9001 standards and certification procedures 14) Studies related to professional standards, subject to the general repaid. 15) Companies are working on the review of the Quality Management System and belgelndirmesi, informed.

Weekly Detailed Course Contents

Week	Theoretical	Practice	Laboratory
1	Apply knowledge of course content and resource books. History of quality; Definition and basic concepts	Oral Presentation, PPT presentation, case study, discussion, question and answer
2	Changes in the size and quality approach to quality, quality control Quality control systems and quality control approaches,	Oral Presentation, PPT presentation, case study, discussion, question and answer
3	The definition of Standards and standardization, standardization development process, the subject of the purposes and principles of the	Oral Presentation, PPT presentation, case study, discussion, question and answer
4	Quality costs, Quality Management and Standards	Oral Presentation, PPT presentation, case study, discussion, question and answer
5	Standards and standardization efforts in Turkey, standard varieties, Turkish Standards Institute and its mission, the standard work on the preparation	Oral Presentation, PPT presentation, case study, discussion, question and answer
6	Evaluation and accreditation in Turkey; Turkish Accreditation Agency and the duties of the importance of international standardization,	Oral Presentation, PPT presentation, case study, discussion, question and answer
7	Definition of Total Quality Management, Total Quality Management, Basic Elements, Comparison of Classical Management Concept of total quality management	Oral Presentation, PPT presentation, case study, discussion, question and answer
8	Midterm Exam
9	Process management system Resource management system	Oral Presentation, PPT presentation, case study, discussion, question and answer
10	Production quality control Inspection and sampling	Oral Presentation, PPT presentation, case study, discussion, question and answer
11	Total Quality Control Quality management system is process-based quality management system, HACCP) Quality system documentation,	Oral Presentation, PPT presentation, case study, discussion, question and answer
12	TS-EN-ISO 9000 Quality Management System, TS 14001 Environmental Management System, Occupational Health and Safety Management System (OHSAS TS-18001), Hazard Analysis and Critical Control Points Food Safety Management (TS-13001	Oral Presentation, PPT presentation, case study, discussion, question and answer
13	The EFQM Excellence Model, Change and Management	Oral Presentation, PPT presentation, case study, discussion, question and answer
14	Definition of Professional Standards, Professional Standards, why we need, Preparation of Occupational Standards, Professional Standards, some of the examples.	Oral Presentation, PPT presentation, case study, discussion, question and answer
15	An overview and evaluation of the Course	Oral Presentation, PPT presentation, case study, discussion, question and answer
16	Final Exams