Description of Individual Course Units
Course Unit CodeCourse Unit TitleType of Course UnitYear of StudySemesterNumber of ECTS Credits
1620008003108HEALTH SERVICES MANAGEMENTElective233
Level of Course Unit
Short Cycle
Objectives of the Course
Understanding the concepts of management and organization, evaluation of health services and health care institutions, health care organizations, government understanding of the principles and dimensions.
Name of Lecturer(s)
Öğr. Gör. Necmettin İŞCİ
Learning Outcomes
1Management Definition, Historical Development and Functions knows.
2Management Definition, Historical Development and Functions knows.
3Health Care Facilities, Classification and Functions knows.
4Health Care Facilities, Classification and Functions knows.
5Sağlık Sistemi ve Dış Çevre İle İlişkiler hakkında fikir yürütebilir.
6Sağlık Sistemi ve Dış Çevre İle İlişkiler hakkında fikir yürütebilir.
7Founded in Health can coordinate their work.
8Founded in Health can coordinate their work.
9Development and organization of health services in Turkey knows.
10Development and organization of health services in Turkey knows.
11Description of the hospitals, Features, Functions, and knows the classification.
12Description of the hospitals, Features, Functions, and knows the classification.
13Knowledge about the structure of health care financing.
14Knowledge about the structure of health care financing.
15Health Care Facilities in public relations and communication with health care professionals and patients know.
16Health Care Facilities in public relations and communication with health care professionals and patients know.
17Developed countries and Turkey will have information on health indicators.
18Developed countries and Turkey will have information on health indicators.
19Ministry of Health, university and private hospitals knows the structure of the organization.
20Ministry of Health, university and private hospitals knows the structure of the organization.
21Information about the owner of the Patient Rights and Ethics in Health Care Facilities.
22Information about the owner of the Patient Rights and Ethics in Health Care Facilities.
23Agencies that provide health care services makes the definitions.
24Agencies that provide health care services makes the definitions.
25Information about the owner of Contemporary Approaches in Health Care Facilities.
26Information about the owner of Contemporary Approaches in Health Care Facilities.
27That organizations will have information about the International Health Service.
28That organizations will have information about the International Health Service.
29Will have information about personnel management in health institutions.
30Will have information about personnel management in health institutions.
31Have an idea about legislation related to health care.
32Have an idea about legislation related to health care.
33The management of health care institutions know the material.
34The management of health care institutions know the material.
Mode of Delivery
Evening Education
Prerequisites and co-requisities
None
Recommended Optional Programme Components
At least to continue the course. (70%) Do not come to class prepared. Recommended sources to provide at least one of
Course Contents
Definition of health system approach and purpose of the health care system, health services, basic characteristics, the organization of health services in Turkey, Turkey's health care delivery models, economic growth, development and the relationship between the health sector, health care financing. Definition of management, management functions, management processes, characteristics of health care services, health services, organizational structures, Turkey and the world for the management of health services.
Weekly Detailed Course Contents
WeekTheoreticalPracticeLaboratory
1Definition of management and general propertiesX
2The historical development of management Management TheoriesX
3Management of functionsX
4Health Services Definition, scope and Size of processes,X
5Planning of health servicesX
6Organization of health services and International health organizationsX
7Health care orientation, motivation, and communicationX
8Mid-term examX
9Co-ordination and supervision of health care servicesX
10Health care personnel managementX
11Health care legislationX
12Twin Health Care ManagementX
13Outpatient Health Services ManagementX
14Health Care Materials ManagementX
15Dynamic management of health care services, quality and total quality managementX
16Final ExamsX
Recommended or Required Reading
İŞCİ, Necmettin (2012). Health Services Management lecture notes (updated each semester) Tengilmoglu D., M. Light-O and Akbolat (2012) Health Enterprises Management. Improved 4 Print, Nobel Publications, Ankara, Turkey Dogan BENLİ. "Health Care Management", Songur Publications, Ankara, 2010. AKAR, Cetin., ABSTRACT, Hüzeyin. "Health Care Management", Songur Publications, Ankara, 2009. EREN, Nevzat. "Introduction to Health" Kavuncubaşı, Sahin (2000) Hospital and Health Care Management, Political Publications, Ankara, Turkey.
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Term (or Year) Learning ActivitiesQuantityWeight
Midterm Examination1100
SUM100
End Of Term (or Year) Learning ActivitiesQuantityWeight
Final Examination1100
SUM100
Term (or Year) Learning Activities40
End Of Term (or Year) Learning Activities60
SUM100
Language of Instruction
Turkish
Work Placement(s)
None
Workload Calculation
ActivitiesNumberTime (hours)Total Work Load (hours)
Midterm Examination111
Final Examination122
Makeup Examination122
Quiz111
Attending Lectures515
Discussion515
Question-Answer515
Seminar10330
Self Study155
Individual Study for Mid term Examination11010
Individual Study for Final Examination12020
TOTAL WORKLOAD (hours)86
Contribution of Learning Outcomes to Programme Outcomes
PO
1
PO
2
PO
3
PO
4
PO
5
PO
6
PO
7
PO
8
PO
9
PO
10
PO
11
PO
12
PO
13
PO
14
PO
15
PO
16
PO
17
PO
18
PO
19
PO
20
PO
21
PO
22
PO
23
PO
24
PO
25
PO
26
PO
27
LO15        4             4 4 
LO25        4             3 4 
LO33        4             3 5 
LO45        4             3 4 
LO54        4             4 4 
LO65        4             4 4 
LO74        4             4 4 
LO84        5             4 4 
LO94        4             5 4 
LO105        4             3 4 
LO115        5             4 4 
LO124        4             4 4 
LO134        4             4 3 
LO144        4             4 4 
LO154        4             5 4 
LO165        5             5 5 
LO175        5             5 4 
LO18                           
LO19                           
LO20                           
LO21                           
LO22                           
LO23                           
LO24                           
LO25                           
LO26                           
LO27                           
LO28                           
LO29                           
LO30                           
LO31                           
LO32                           
LO33                           
LO34                           
* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High
 
Iğdır University, Iğdır / TURKEY • Tel (pbx): +90 476 226 13 14 • e-mail: info@igdir.edu.tr