Description of Individual Course Units
Course Unit CodeCourse Unit TitleType of Course UnitYear of StudySemesterNumber of ECTS Credits
196000101101SERVICE TECHNIQUESCompulsory112
Level of Course Unit
First Cycle
Objectives of the Course
It is to ensure that students acquire the basic knowledge and skills required in the service process, which is the last point of meeting with the consumer in all areas where food and beverage services are provided.
Name of Lecturer(s)
Learning Outcomes
1Learn all kinds of service methods
2learns service personnel and their definitions
3Learns the tools and equipment in the kitchen
4Learns the hygiene rules in table layout and service
Mode of Delivery
Daytime Class
Prerequisites and co-requisities
Recommended Optional Programme Components
Course Contents
Teaching all kinds of service methods, service personnel, tools and equipment, table arrangement, hygiene rules in service
Weekly Detailed Course Contents
WeekTheoreticalPracticeLaboratory
1Introduction
2service method
3service method
4service method
5service personnel
6service personnel
7service equipment
8service equipment
9service equipment
10table layout
11table layout
12table layout
13hygiene rules in the service
14hygiene rules in the service
Recommended or Required Reading
Önerilen Kaynaklar Axler B H, Litrides CA. Ctyles of Food Service, Food and Beverage Service, John Willey & Sons. USA 1990. Brown G, Hepner K, Deegan A. Food Service Preparation, Introduction to Food and Beverage Service. Blackwell Scientific Publication. London 1996 Türksoy, A.2002. Yiyecek ve İçeceklerin Servisi ve Sanitasyonu. Yiyecek ve İçecek Hizmetleri Yönetimi. Turhan Kitapevi. 2.Baskı.S.331.
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Term (or Year) Learning ActivitiesQuantityWeight
Midterm Examination1100
SUM100
End Of Term (or Year) Learning ActivitiesQuantityWeight
Final Examination1100
SUM100
Term (or Year) Learning Activities40
End Of Term (or Year) Learning Activities60
SUM100
Language of Instruction
Work Placement(s)
Workload Calculation
ActivitiesNumberTime (hours)Total Work Load (hours)
Midterm Examination111
Final Examination111
Individual Study for Mid term Examination13030
Individual Study for Final Examination13030
TOTAL WORKLOAD (hours)62
Contribution of Learning Outcomes to Programme Outcomes
PO
1
PO
2
PO
3
PO
4
PO
5
PO
6
PO
7
PO
8
PO
9
PO
10
PO
11
PO
12
PO
13
LO14            
LO2 5           
LO3  4          
LO4   5         
* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High
 
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