Iğdır University Lifelong Learning Programme

Description of Individual Course Units

Course Unit Code	Course Unit Title	Type of Course Unit	Year of Study	Semester	Number of ECTS Credits
3308002108	HOUSEKEEPING CLEANING OPERATIONS	Compulsory	1	2	3

Level of Course Unit

Short Cycle

Objectives of the Course

This course aims at teaching the competencies related to carrying out cleaning operations in housekeeping.

Name of Lecturer(s)

Öğr. Gör. Burcu ILGAZ

Learning Outcomes

1	1- providing compliance with personal hygiene, accordance with the rules of hygiene and sanitation.
2	2- providing compliance with hygiene in the department, accordance with the rules of hygiene and sanitation.
3	3- Accordance with the rules of hygiene and sanitation,providing the use of disinfectants.
4	4- controlling the metal surface cleanliness in accordance with the rules of hygiene.
5	5- controlling the wooden surface cleanliness in accordance with the rules of hygiene.
6	6- controlling the glazing surface cleanliness in accordance with the rules of hygiene.
7	7- controlling the cleanliness of other surfaces in accordance with the rules of hygiene.
8	8- controlling the cleanliness of textiles used in the rooms in accordance with the rules of hygiene.
9	9- controlling the cleanliness of textiles used in general area in accordance with the rules of hygiene.

Mode of Delivery

Daytime Class

Prerequisites and co-requisities

None

Recommended Optional Programme Components

None

Course Contents

"MAKING CONTROL ROOM WITH housekeeper REPORT VIP GUEST Fulfilling the position requests DETERMINING THE LIMITS identifying problems ROOM TYPES CLAMPING ROOM MORE RESERVATION NO-SHOW RESERVATION STATISTICS ROOM SALES POLICIES ROOM SALES TECHNIQUES"

Weekly Detailed Course Contents

Week	Theoretical	Practice	Laboratory
1	personal Preparation
2	Hygiene and Sanitation
3	disinfectants
4	water disinfectant
5	Disinfectant for Spa Centres
6	the metal surface
7	the wooden surface
8	"the glazing surface "
9	"other surfaces "
10	Textile Materials
11	"Cleaning Appliances "
12	"Occupational Safety Precautions "
13	General Areas Textile Materials
14	"Cleaning Appliances "

Recommended or Required Reading

Ders Kitabı: "Otel İşletmelerinde Kat Hizmetleri Yönetimi" Prof. Dr. Nazmiye Akoğlan Kozak, Detay Yayıncılık, Ankara 2005, Megep ders kitabı, yardımcı kitap ve diğer kaynaklar

Planned Learning Activities and Teaching Methods

Assessment Methods and Criteria

Term (or Year) Learning Activities	Quantity	Weight
Midterm Examination	1	100
SUM		100
End Of Term (or Year) Learning Activities	Quantity	Weight
Final Examination	1	100
SUM		100
Term (or Year) Learning Activities		40
End Of Term (or Year) Learning Activities		60
SUM		100

Language of Instruction

Turkish

Work Placement(s)

None

Workload Calculation

Activities	Number	Time (hours)	Total Work Load (hours)
Midterm Examination	1	1	1
Final Examination	1	1	1
Attending Lectures	14	2	28
Self Study	14	2	28
Individual Study for Mid term Examination	1	8	8
Individual Study for Final Examination	1	10	10
TOTAL WORKLOAD (hours)			76

Contribution of Learning Outcomes to Programme Outcomes

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6	PO 7	PO 8	PO 9	PO 10	PO 11	PO 12	PO 13	PO 14
LO1						2	4
LO2						4	3
LO3						4	4
LO4						3	5
LO5						5	5
LO6						2	5
LO7						2	4
LO8						3	4
LO9						3	5

* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High