Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | 9900000125 | VOCATIONAL FOREIGN LANGUAGE - I | Compulsory | 2 | 3 | 3 |
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Level of Course Unit |
Short Cycle |
Objectives of the Course |
This course aims at teaching the foreign language proficiency to ensure provision of information to guests.
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Name of Lecturer(s) |
Dr. Öğr. Üyesi Mehmet Selim ŞILBIR |
Learning Outcomes |
1 | 1-making reservation in accordance with the business procedure by foreign language | 2 | 2 - making housekeeping room operations in accordance with the business procedure by foreign language. | 3 | "3- Introduction to Business Administration in accordance with the procedure (check in) operations done in a foreign language can provide " | 4 | "4-Out of Business in accordance with the procedure (Check-Out) transactions made in foreign languages can provide " | 5 | "5-Operating in accordance with the procedure to determine guest issues in a foreign language " | 6 | 6- Operating in accordance with the procedure solve guest issues in a foreign language. |
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Mode of Delivery |
Daytime Class |
Prerequisites and co-requisities |
None |
Recommended Optional Programme Components |
None |
Course Contents |
Booking Process, Room Process, Check-In Process, Check-Out Process, Guest Responses, Guest Responses solution.
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Weekly Detailed Course Contents |
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1 | Abbreviations and terms used in reservation
| | | 2 | Book-making
| | | 3 | According to the way it came from booking / reservation according to the types of rooms / Inns reservation according to the state
| | | 4 | Types of Reservation / Cancellation of Booking / Reservation Confirmation
| | | 5 | Check-in (input) list / check-out (output) list
| | | 6 | Guest in the house (hotel accommodation list) list / VIP list
| | | 7 | Procedure in force in business, lost and found goods
| | | 8 | The natural beauty of the region
| | | 9 | The natural beauty of the region
| | | 10 | The natural beauty of the regi
| | | 11 | The natural beauty of the region
| | | 12 | The natural beauty of the region
| | | 13 | The natural beauty of the region
| | | 14 | The natural beauty of the region
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Recommended or Required Reading |
Compilation course notes. |
Planned Learning Activities and Teaching Methods |
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Assessment Methods and Criteria | |
Midterm Examination | 1 | 100 | SUM | 100 | |
Final Examination | 1 | 100 | SUM | 100 | Term (or Year) Learning Activities | 40 | End Of Term (or Year) Learning Activities | 60 | SUM | 100 |
| Language of Instruction | Turkish | Work Placement(s) | None |
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Workload Calculation |
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Midterm Examination | 1 | 1 | 1 |
Final Examination | 1 | 1 | 1 |
Attending Lectures | 14 | 4 | 56 |
Self Study | 14 | 2 | 28 |
Individual Study for Mid term Examination | 1 | 5 | 5 |
Individual Study for Final Examination | 1 | 5 | 5 |
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Contribution of Learning Outcomes to Programme Outcomes |
LO1 | | | | | | | | | | 5 | | | | | LO2 | | | | | | | | | | 5 | | | | | LO3 | | | | | | | | | | 5 | | | | | LO4 | | | | | | | | | | 5 | | | | | LO5 | | | | | | | | | | 5 | | | | | LO6 | | | | | | | | | | 5 | | | | |
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* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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Iğdır University, Iğdır / TURKEY • Tel (pbx): +90 476
226 13 14 • e-mail: info@igdir.edu.tr
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