Iğdır University Lifelong Learning Programme

Description of Individual Course Units

Course Unit Code	Course Unit Title	Type of Course Unit	Year of Study	Semester	Number of ECTS Credits
3308003101	FLONT OFFICE SHIFT OPERATIONS	Compulsory	2	3	2

Level of Course Unit

Short Cycle

Objectives of the Course

This course aims at teaching the competencies related to the execution of shift cycles operations in front office

Name of Lecturer(s)

Öğr. Gör. Uğur PARLAK

Learning Outcomes

1	1-" in accordance with Business standard, checking the front safe operations.
2	2- in accordance with Business standard, making the process of the end of day is intended.
3	3- in accordance with Business standard, providing the transfer of the front safe accounts to accounting.
4	4- in accordance with Business standard, approving checklists.
5	5- in accordance with Business standard, providing to transfer of jobs to be completed, missing to the next overtime.
6	6- controlling safe transfer operations in accordance with Business standard.

Mode of Delivery

Daytime Class

Prerequisites and co-requisities

None

Recommended Optional Programme Components

None

Course Contents

"FRONT SAFE TRANSACTIONS CONTROLLING THE END OF DAY PROCESSING TRANSFER OF ACCOUNTS TO ACCOUNTING CHECKLIST TRANSFER OF INCOMPLETE -TO BE COMPLETED WORK TRANSFER OF CASH TRANSACTIONS"

Weekly Detailed Course Contents

Week	Theoretical	Practice	Laboratory
1	FRONT SAFE TRANSACTIONS
2	"Cash Accounts "
3	CONTROLLING THE END OF DAY PROCESSING
4	Accommodation Certificate
5	TRANSFER OF ACCOUNTS TO ACCOUNTING
6	Personnel Accounts
7	CHECKLIST and CHECKLIST FEATURES
8	TRANSFER OF INCOMPLETE -TO BE COMPLETED WORK
9	INCOMPLETE WORK
10	"CHECKLIST FEATURES "
11	"safe transfer procedures "
12	"safe transfer procedures "
13	comparison of Accounts, reports
14	comparison of Accounts, reports

Recommended or Required Reading

Nevzat Eraslan, Konaklama İşletmelerinde Önbüro İşlemleri ve Yönetimi Detay yayıncılık Ankara ,2009

Planned Learning Activities and Teaching Methods

Assessment Methods and Criteria

Term (or Year) Learning Activities	Quantity	Weight
Midterm Examination	1	100
SUM		100
End Of Term (or Year) Learning Activities	Quantity	Weight
Final Examination	1	100
SUM		100
Term (or Year) Learning Activities		40
End Of Term (or Year) Learning Activities		60
SUM		100

Language of Instruction

Turkish

Work Placement(s)

None

Workload Calculation

Activities	Number	Time (hours)	Total Work Load (hours)
Midterm Examination	1	1	1
Final Examination	1	1	1
Attending Lectures	14	2	28
Self Study	14	2	28
Individual Study for Mid term Examination	1	4	4
Individual Study for Final Examination	1	3	3
TOTAL WORKLOAD (hours)			65

Contribution of Learning Outcomes to Programme Outcomes

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6	PO 7	PO 8	PO 9	PO 10	PO 11	PO 12	PO 13	PO 14
LO1	4				4				4
LO2	4				3				4
LO3	3				4				4
LO4	3				4				4
LO5	3				4				4
LO6	3				4				4

* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High