Description of Individual Course Units
Course Unit CodeCourse Unit TitleType of Course UnitYear of StudySemesterNumber of ECTS Credits
182200304103MEETING AND PRESENTATION TECHNIQUESCompulsory244
Level of Course Unit
Short Cycle
Objectives of the Course
In this course, students will be able to understand the place and importance of the protocol in social life and business environment, to gain the knowledge of the protocol they will use in their business and social lives, to develop the ability to exhibit and apply this knowledge as a behavior when working with the people and institutions in which they are communicating at the appropriate place and time, The aim of this course is to give the ability to represent the institution and to be an example to other employees.
Name of Lecturer(s)
Öğr. Gör. Servet TÜRKAN
Learning Outcomes
1Explain the meaning and importance of the protocol.
2Define the rules of organizational hierarchy and protocol in business life.
3Students will be able to define the protocol rules applied in institutions and organizations.
4Describe the rules of protocol applied in written and oral communication.
5To be able to apply meeting and ceremonial protocol.
6To be able to apply respect and courtesy rules in job interview and public relations.
Mode of Delivery
Daytime Class
Prerequisites and co-requisities
None
Recommended Optional Programme Components
None
Course Contents
Protocol rules and applications
Weekly Detailed Course Contents
WeekTheoreticalPracticeLaboratory
1Course aims and objectives, the definition of the protocol concept, importance and scope of the protocol in the world and in Turkey's historyx
2The rules governing social life, the relationship between individual and society in social life and social roles The importance of regulatory rules in terms of social peace, the rules and rules of education, courtesy, good manners and zerafatx
3The rules governing work life, the rules of organizational hierarchy and protocol, the rules governing work life, the job satisfaction and the success of the workx
4Protocol Rules for Institutions and Organizations. Types of address and address, Introduction, introduction and greeting, Greeting and handshaking, Use of space and bodily dialoguex
5Protocol Rules Applied in Institutions and Organizations: Ast-parent relations. Code of conduct in the office. Welcome and goodbyex
6Protocol Rules applied in institutions and organizations: Protocol rules on telephone. Rules of manners and courtesy on the phone. Protocol rules on telephone connection. Mobile phones and protocol rulesx
7Midtermx
8Protocol Rules in Institutions and Organizations: Protocol rules in written and oral communication Business card. Letter paper and envelopes. Signature powers. Speaking and listening protocolx
9Protocol Rules applied in institutions and organizations: Protocol rules in vehicles. Rules of seating protocol in vehiclesx
10Protocol Rules applied in institutions and organizations: The rules of appearance and protocol. Costume dressing protocolx
11The rules of the protocol to be applied in corporate events: Ceremonies. Official ceremonies. Ceremonies and ceremonies Signing ceremoniesx
12Rules for Protocols to be implemented in Corporate Events: Meetings and Invitations. Rules to be applied at meetings. Official invitations. Special invitations. Business lunchesx
13Protocols to be applied in Corporate Events: Visits. Special visitors. Visits of foreign statesmenx
14Final examx
Recommended or Required Reading
Protocol and Social Code of Conduct, Nihat AYTÜRK, Nobel Publishing House, 2017 Management Protocol: Protocol Rules in Public Life, Nihat aytürk, Public Administration Institute for Turkey and the Middle East Publishers, 2004 Protocol Information, Mehmet ALTINÖZ, Hasan TUTAR, Kadir BAYRAKTAR, Nobel Publications, 2006 Protocol Information, Sevinç, N., Detay Publishing, Ankara, 2004 Protocol in Business Environment, Mehmet ALTINÖZ, Hasan TUTAR, Nobel Publications, 2006 Other course materials: Lecture notes
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Term (or Year) Learning ActivitiesQuantityWeight
Midterm Examination1100
SUM100
End Of Term (or Year) Learning ActivitiesQuantityWeight
Final Examination1100
SUM100
Term (or Year) Learning Activities40
End Of Term (or Year) Learning Activities60
SUM100
Language of Instruction
Turkish
Work Placement(s)
None
Workload Calculation
ActivitiesNumberTime (hours)Total Work Load (hours)
Midterm Examination111
Final Examination122
Attending Lectures12336
Self Study12336
Individual Study for Mid term Examination3721
Individual Study for Final Examination11212
TOTAL WORKLOAD (hours)108
Contribution of Learning Outcomes to Programme Outcomes
PO
1
PO
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PO
3
PO
4
PO
5
PO
6
PO
7
PO
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10
PO
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PO
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PO
14
PO
15
LO1121311312111122
LO2121311312111122
LO3121311312111122
LO4121311312111122
LO5121311312111122
LO6121311312111122
* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High
 
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