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Description of Individual Course UnitsCourse Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | 182200304103 | MEETING AND PRESENTATION TECHNIQUES | Compulsory | 2 | 4 | 4 |
| Level of Course Unit | Short Cycle | Objectives of the Course | In this course, students will be able to understand the place and importance of the protocol in social life and business environment, to gain the knowledge of the protocol they will use in their business and social lives, to develop the ability to exhibit and apply this knowledge as a behavior when working with the people and institutions in which they are communicating at the appropriate place and time, The aim of this course is to give the ability to represent the institution and to be an example to other employees. | Name of Lecturer(s) | Öğr. Gör. Servet TÜRKAN | Learning Outcomes | 1 | Explain the meaning and importance of the protocol. | 2 | Define the rules of organizational hierarchy and protocol in business life. | 3 | Students will be able to define the protocol rules applied in institutions and organizations. | 4 | Describe the rules of protocol applied in written and oral communication. | 5 | To be able to apply meeting and ceremonial protocol. | 6 | To be able to apply respect and courtesy rules in job interview and public relations. |
| Mode of Delivery | Daytime Class | Prerequisites and co-requisities | None | Recommended Optional Programme Components | None | Course Contents | Protocol rules and applications | Weekly Detailed Course Contents | |
1 | Course aims and objectives, the definition of the protocol concept, importance and scope of the protocol in the world and in Turkey's history | x | | 2 | The rules governing social life, the relationship between individual and society in social life and social roles The importance of regulatory rules in terms of social peace, the rules and rules of education, courtesy, good manners and zerafat | x | | 3 | The rules governing work life, the rules of organizational hierarchy and protocol, the rules governing work life, the job satisfaction and the success of the work | x | | 4 | Protocol Rules for Institutions and Organizations. Types of address and address, Introduction, introduction and greeting, Greeting and handshaking, Use of space and bodily dialogue | x | | 5 | Protocol Rules Applied in Institutions and Organizations: Ast-parent relations. Code of conduct in the office. Welcome and goodbye | x | | 6 | Protocol Rules applied in institutions and organizations: Protocol rules on telephone. Rules of manners and courtesy on the phone. Protocol rules on telephone connection. Mobile phones and protocol rules | x | | 7 | Midterm | x | | 8 | Protocol Rules in Institutions and Organizations: Protocol rules in written and oral communication
Business card. Letter paper and envelopes. Signature powers. Speaking and listening protocol | x | | 9 | Protocol Rules applied in institutions and organizations: Protocol rules in vehicles. Rules of seating protocol in vehicles | x | | 10 | Protocol Rules applied in institutions and organizations: The rules of appearance and protocol. Costume dressing protocol | x | | 11 | The rules of the protocol to be applied in corporate events: Ceremonies. Official ceremonies. Ceremonies and ceremonies Signing ceremonies | x | | 12 | Rules for Protocols to be implemented in Corporate Events: Meetings and Invitations. Rules to be applied at meetings. Official invitations. Special invitations. Business lunches | x | | 13 | Protocols to be applied in Corporate Events: Visits. Special visitors. Visits of foreign statesmen | x | | 14 | Final exam | x | |
| Recommended or Required Reading | Protocol and Social Code of Conduct, Nihat AYTÜRK, Nobel Publishing House, 2017
Management Protocol: Protocol Rules in Public Life, Nihat aytürk, Public Administration Institute for Turkey and the Middle East Publishers, 2004
Protocol Information, Mehmet ALTINÖZ, Hasan TUTAR, Kadir BAYRAKTAR, Nobel Publications, 2006
Protocol Information, Sevinç, N., Detay Publishing, Ankara, 2004
Protocol in Business Environment, Mehmet ALTINÖZ, Hasan TUTAR, Nobel Publications, 2006
Other course materials: Lecture notes | Planned Learning Activities and Teaching Methods | | Assessment Methods and Criteria | |
Midterm Examination | 1 | 100 | SUM | 100 | |
Final Examination | 1 | 100 | SUM | 100 | Term (or Year) Learning Activities | 40 | End Of Term (or Year) Learning Activities | 60 | SUM | 100 |
| Language of Instruction | Turkish | Work Placement(s) | None |
| Workload Calculation | |
Midterm Examination | 1 | 1 | 1 | Final Examination | 1 | 2 | 2 | Attending Lectures | 12 | 3 | 36 | Self Study | 12 | 3 | 36 | Individual Study for Mid term Examination | 3 | 7 | 21 | Individual Study for Final Examination | 1 | 12 | 12 | |
Contribution of Learning Outcomes to Programme Outcomes | LO1 | 1 | 2 | 1 | 3 | 1 | 1 | 3 | 1 | 2 | 1 | 1 | 1 | 1 | 2 | 2 | LO2 | 1 | 2 | 1 | 3 | 1 | 1 | 3 | 1 | 2 | 1 | 1 | 1 | 1 | 2 | 2 | LO3 | 1 | 2 | 1 | 3 | 1 | 1 | 3 | 1 | 2 | 1 | 1 | 1 | 1 | 2 | 2 | LO4 | 1 | 2 | 1 | 3 | 1 | 1 | 3 | 1 | 2 | 1 | 1 | 1 | 1 | 2 | 2 | LO5 | 1 | 2 | 1 | 3 | 1 | 1 | 3 | 1 | 2 | 1 | 1 | 1 | 1 | 2 | 2 | LO6 | 1 | 2 | 1 | 3 | 1 | 1 | 3 | 1 | 2 | 1 | 1 | 1 | 1 | 2 | 2 |
| * Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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Iğdır University, Iğdır / TURKEY • Tel (pbx): +90 476
226 13 14 • e-mail: info@igdir.edu.tr
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